The 1/3 versus 3x Law for CRM Deployment Success
It’s no secret that implementing and adopting a CRM system is fraught with risk. In fact, nearly 50% of implementations fail. Yep, success is basically a coin toss. Those odds surely put fear into anyone in charge of a CRM system. A failed project could mean missing sales targets, wasted time and money, but it could also often result in good people losing their jobs. How do you improve your odds of success?